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send your CV to hr@mentronix.net

Application Engineer

Qualifications

  

  • BSc Electronics/Communications Engineering

  • Integrity, Teamwork, Work under Stress

  • Communication and Presentation Skills

  • Confident public speaker who is comfortable in front of technical audiences

  • Good command of English & computer skills


Job Functions


The AE job is tightly coupled with the Sales Engineer job synergistically to achieve the ultimate goal of customer satisfaction through the following stages:

  • Specialisation > Printed-Circuit Board Design Flow

  • Pre-sales Support > Provide in depth knowledge relating to solution/product(s); work closely with customers to understand key technical requirements, drive state-of-the-art tools during product benchmarks realising the proof of concept to the prospect by customising and delivering compelling presentations about product advantages to prospects, conducting live demonstrations, or implementing a case study thus to solve customer needs and win sales.

  • Training > Provide techincal training to customer on the supplied products.

  • Post-sales Support >  Provide Hotline technical support to customers, via Email and telephone calls to assist with integration of the product into the design/working scenario or to help the customer out of a problem situation, thus remedy customers' problems and achieve customer satisfaction.


Important Attributes

  

  • Enjoy problem solving, persistance and working with customers

  • Desire to work in a team

  • Strong ability to prioritize and drive important issues